Wild Calf Privacy Notice

Wild Calf Coffee Privacy Notice

Last updated: August 2024

This Privacy Notice explains how Wild Calf Coffee ("Wild Calf," "we," "us," or "our") collects, uses, and shares your personal information when you use our website or make a purchase.

We are committed to protecting your privacy and being transparent about our practices.

1. The Information We Collect

We collect information to operate our business and provide you with the best possible service.

Information you give us:

Account and Order Information: When you create an account or place an order, we collect information like your name, email address, shipping address, and phone number.
Payment Information: When you make a purchase, your payment details (e.g., credit card number) are securely processed by our payment provider. We do not store your full payment information on our servers.
Communications: If you contact us via email, social media, or our contact form, we collect the information you provide.
Mailing List: If you sign up for our newsletter, we collect your email address to send you marketing communications.

Information we collect automatically:

Usage Data: We collect information about how you interact with our website, such as the pages you view, the products you browse, and the time and date of your visit.
Technical Data: We collect information about the device and browser you use to access our site, including your IP address, device type, operating system, and browser type.
Cookies: Our website uses cookies to function properly, remember your preferences, and analyze site traffic.

2. How We Use Your Information

We use your information to:

Fulfill Orders: Process your payments, prepare your orders, and ship them to you.
Communicate: Send you order confirmations, shipping updates, and respond to your questions.
Improve Our Services: Analyze how our website is used to improve our products, services, and marketing efforts.
Personalize Your Experience: Customize the content and product recommendations you see on our site.
Prevent Fraud: Protect our business and customers from fraudulent transactions.
Comply with Legal Obligations: Retain records for tax, financial, and legal purposes.

3. How We Share Your Information

We do not sell your personal information. We only share it with third parties to operate our business and provide you with services.

Service Providers: We share information with third-party service providers who perform functions on our behalf, such as:
- Payment processors (for secure transactions).
- Shipping carriers (e.g., USPS, FedEx) to deliver your order.
- Analytics providers (e.g., Google Analytics) to understand website traffic.
Legal Compliance: We may disclose your information when required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Rights

You have the right to control your personal information.

Access and Correction: You can access and update your account information in the "Your Account" section of our website.
Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email.
Data Deletion: You can request the deletion of your personal data.

How to Request Data Deletion

We offer a few ways to request data deletion, depending on how you created your account.

If you used Facebook Login:
1. Go to your Facebook Settings & Privacy > Settings > Apps and Websites.
2. Find our application in the list of active apps.
3. Click the "Remove" button next to our application's name.
4. A confirmation pop-up will appear. Ensure the option to notify the app is checked, and confirm the removal. This action will notify us to delete your data.
If you used an in-app "Delete Account" feature:
- Look for a "Delete Account" button within your user settings. This provides a direct and simple way to initiate the process.
If you cannot log in or prefer to email us:
- Send an email to dustin@wildcalf.com with the subject line "Data Deletion Request."
- Please include the email address you used to register your account in the body of the message to help us locate your data.